Policies and Terms

Returns & Refunds Policy

We stand behind the quality of our products. If you receive an item that is incorrect or defective, we will gladly make it right by either sending you a replacement at no cost or issuing a full refund.

Return Window
We accept returns and refund requests within 30 days of the original purchase date.

To Report an Issue
Please Contact Us with your name, order number, and a brief description of the issue. If you're unable to email, you can reach us at (336) 377-7046 during regular business hours.

Shipping Policy

We offer free shipping on qualifying orders as outlined below. Due to rising logistics costs, this offer is limited to ensure we continue to provide fair pricing and reliable delivery.

Free Shipping Eligibility

Free shipping is available only when:

  • The order subtotal is $100 or more (before tax and after discounts), and

  • The items in your order are from one or more of the following in-house brands:

    • The Potent Goat

    • Celestial Wellness

    • Tapestry Herb Co.

    • Sporeganix

Orders that include third-party products (items not manufactured by us) may not qualify for free shipping, even if the total exceeds $100. Shipping options and costs are clearly displayed at checkout.

Shipping Methods

We currently ship all orders via USPS. The following shipping options are available:

  • Free Standard Shipping (3–5 business days) – available only on eligible orders

  • Priority Shipping (2–3 business days) – available for an additional fee

  • Priority Express (1–2 business days) – available for an additional fee

Please note: All delivery timeframes begin after your package is processed and handed off to USPS. For example, selecting Priority Express on a Saturday does not mean the order will arrive on Monday.

Shipment Processing Time

  • Orders are processed Monday through Friday, excluding major holidays.

  • Orders placed before 12:00 PM Eastern Time are typically processed and shipped the same day.

  • Orders placed after 3:00 PM Eastern Time on Friday will ship the following Monday, regardless of the shipping method selected.

During periods of high order volume, such as product launches or promotional events, processing times may be delayed. We will notify you by email or phone if there is a significant delay in your shipment.

Terms and Conditions

1. Introduction

By accessing and using celestialwellness.shop, you agree to these Terms and Conditions. Please read them carefully before using our website.

2. Use of Website

This website is provided for personal, non-commercial use only. You agree not to use the website for any unlawful purpose or to transmit malicious software or harmful content.

3. Intellectual Property

All website content—including images, text, logos, graphics, and code—is the property of Celestial Wellness or its licensors and is protected by applicable copyright and trademark laws.

4. Limitation of Liability

Celestial Wellness is not liable for any indirect, incidental, or consequential damages arising from your use of this website to the fullest extent permitted by law.

5. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of those changes.

6. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina.

Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use celestialwellness.shop.

2. Information We Collect

We may collect personal information when you:

  • Place an order

  • Register for an account

  • Subscribe to our newsletter

  • Fill out forms on our website

3. How We Use Your Information

The information we collect may be used to:

  • Fulfill and process your orders

  • Improve our website and customer service

  • Send transactional or promotional communications

  • Personalize your shopping experience

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may choose to disable cookies through your browser settings, although some features of the site may not function properly.

6. Third-Party Disclosure

We do not sell, trade, or share your personal information with outside parties, except as required to fulfill your order or comply with legal obligations.

7. Consent

By using our site, you consent to this Privacy Policy.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted to this page with a revised effective date.

FDA Disclaimer:The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product.


THCa Disclaimer: We do not ship THCa products to the following states where THCa is restricted or illegal: Alaska, Arkansas, Colorado, Delaware, Hawaii, Idaho, Iowa, Minnesota, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington.